The First and only insurance company of its kind in Sri Lanka, the Cooperative Insurance Company Limited (CICL) is a true people’s champion. Hailed as an inspiration and a boon, this people’s insurer plays a vital role in empowering and transforming the Sri Lankan Insurance service sector.
A business that literally depends on cooperation among people, CICL operates with the aim of protecting and enriching the lives of their customers in the areas of agriculture, fisheries, purchasing, credit, travel, housing, welfare, and medical care.
Champions of the concept of mutual aid and assets, CICL help people to understand the true value behind the concept of ”unity is strength”, using the mutual concept to bring stability and support into people’s lives.
A 100% Sri Lankan owned and run business, CICL works through urban, semi urban as well as rural markets where other Insurers have little to offer, and finding solutions for people who once believed that insurance was something they simply could not afford.
CICL is proud to be responsible for the change of rural point of view of the insurance business, creating integrated stakeholder groups that enjoy the benefits of partnership, eliminating exploitation and ensuring security and transparency for all.
For the people, By the people
Having amply demonstrated that ”small is beautiful” And it is a skill, the size does not determine success. CICL today boasts the 3rd largest service network in the local insurance industry with 48 branches and 120 service Centers Island wide. A Ram rating of BB+ also demonstrates the stable nature of the business, underlining its commitment to its customer base in the long term.
From Vision to Reality
Treasuring quality over quantity, CICL places its emphasis not on the creation of the widest range of insurance products, but on the delivery of exceptional service. Dedicating itself merely not to the concept of making a sale, but to the formation of long term relationship, based on understanding and respect.
With a qualitatively superior service as its goal, the company has carved a niche in which customer relationships have redefined. And it ensures that CICL is not simply synonymous dealing with basic cost reduction and large scale business, but with the settings of a new standard of service excellence.
CICL is a company created by common masses cooperation as shareholders to help the nation in risk management.