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CALL CENTER -RECOVERY ASSOCIATE 41 views4 applications

KONNECT  BPO

Location

Nawala Road, Rajagiriya

Working Days

Monday to Friday (full Day )

Saturday ( Half Day )

 

CALL CENTER -RECOVERY ASSOCIATE

We are looking for individuals who are interested in growing with us. If you want to be a part of a growing company and have a desire to develop both personally and professionally, reach out to us! We would love to hear from you, regardless of your experience level.

Job Description

  • Make outbound telephone calls.
  • Treat our customers with respect, empathize with their situation, and identify a win-win outcome.
  • Think outside of the box to negotiate the best possible arrangement.
  • Performance is based on daily call volume/effective resolution compared to assigned monthly goals.
  • Be a self-starter with the drive and discipline to perform successfully under limited supervision.
  • Have effective communication, negotiation, and problem solving skills.
  • Be someone who his willing to dig-in and take the extra step necessary to achieve success

Qualifications

  • Successful completion of GCE O/L and or A/L
  • Male or Female, age between 19 to 28.
  • Fluency in any two languages (English ,Sinhala and Tamil)
  • Minimum 06 months or 01 year experience in a call center.
  • Ability to work under pressure.

WHAT WE WILL OFFER YOU?

Selected candidates will be offered with an attractive remuneration package above Industry standards. A fun work  environment.

 

When Applying Please Mention the Subject as Recovery Associate

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