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Customer Executive (Call center agent) 44 views7 applications

Job Description

Contact potential or existing customers to inform them about a product or service using scripts

Answer the questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update the customer information in the database

Take and process orders in an accurate manner

Keep records of calls and sales and note useful information.

Benefits

  • Attractive salary and other packages.

Job Requirements

  1. Ability to learn about the products and the services quickly
  2. Good knowledge in Microsoft office
  3. Excellent knowledge in English (Tamil & Hindi will be an added advantage )
  4. Excellent communication and interpersonal skills
  5. Cool tempered and able to handle rejection
  6. Outstanding negotiation skills with the ability to resolve issues and address complaints
  7. School leavers are also encouraged to apply
  8. Able to join immediately

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