REMOTE WORK FROM HOME JOB
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- BENEFITS: SYKES ENTERPRISES has significant experience in providing accounting and auditing services to established: Pension, profit sharing and health and welfare plans. Benefits for eligible worker include: excellent benefits and supplemental compensation including Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance, Paid Time Off, 401 ( k ) , Employee Assistance Program,You would be eligible to Benefits after 2 weeks of working with the company.
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
- Salary Offer $45hr LKR $45hr Month
- Address 4004 Naomi Drive Louisville, Ky 40219 USA
- Career Level Others
- Minimum Experience Less than 1 Year
- Gender Both