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Senior Systems Engineer – IT Consulting 18 views1 application

The Offer

  • Benefit from a culture of sharing knowledge and continuous learning
  • Be a part of an open-plan and collaborative work environment.
  • Join a firm that is committed to a workplace culture of respect, inclusion, and diversity.

The Employer

Our client is an an award-winning fast-growing analytics and technology consulting business with multiple vendor partnerships across APAC. They provide world-class support and expertise customers across the globe.

The Job

As a Senior Systems Engineer you will be a part of the Managed Application Services (MAS) division and your responsibilities will include:

  • Owning the management of the firms Cloud Server Environments.
  • Reviewing service alerts from monitoring systems, or reports from internal staff.
  • Determine the severity of issues, prioritise issues and perform diagnosis of system and software components to identify root cause, take corrective action for resolution, or escalate to vendor.
  • Maintain the application maintenance calendar for all managed servers and perform the routine changes, patches fixes and updates to the OS and other hosted applications.
  • Drive process standardization and automation, and maintain the knowledge base of issues
  • Preparing and maintaining infrastructure related documents.

The Profile

  • You possess a degree in Networking or IT Security, and relevant industry qualifications and have a minimum 7+ years relevant work experience
  • You have a good understanding of Agent Configuring and Monitoring applications(SolarWinds Appoptics), Cloud Technologies (Azure, Softlayer), Microsoft System Centre, VMWare, McAfee /TrendMicro and networking concepts (Routing – Vyatta).
  • You have solid knowledge on Back-Up Storage (e.g. Veeam)
  • Knowledge of ISO 27001 ISMS and exposure to ITIL compliant ITSM systems and support tools, e.g. JIRA/Confluence is a strong plus
  • You are capable of creating technical user guides and manuals.
  • You have excellent written and verbal communication skills

Ref :87778012

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