- Benefit from a culture of sharing knowledge and continuous learning
- Be a part of an open-plan and collaborative work environment.
- Join a firm that is committed to a workplace culture of respect, inclusion, and diversity.
Our client is an an award-winning fast-growing analytics and technology consulting business with multiple vendor partnerships across APAC. They provide world-class support and expertise customers across the globe.
As a Senior Systems Engineer you will be a part of the Managed Application Services (MAS) division and your responsibilities will include:
- Owning the management of the firms Cloud Server Environments.
- Reviewing service alerts from monitoring systems, or reports from internal staff.
- Determine the severity of issues, prioritise issues and perform diagnosis of system and software components to identify root cause, take corrective action for resolution, or escalate to vendor.
- Maintain the application maintenance calendar for all managed servers and perform the routine changes, patches fixes and updates to the OS and other hosted applications.
- Drive process standardization and automation, and maintain the knowledge base of issues
- Preparing and maintaining infrastructure related documents.
- You possess a degree in Networking or IT Security, and relevant industry qualifications and have a minimum 7+ years relevant work experience
- You have a good understanding of Agent Configuring and Monitoring applications(SolarWinds Appoptics), Cloud Technologies (Azure, Softlayer), Microsoft System Centre, VMWare, McAfee /TrendMicro and networking concepts (Routing – Vyatta).
- You have solid knowledge on Back-Up Storage (e.g. Veeam)
- Knowledge of ISO 27001 ISMS and exposure to ITIL compliant ITSM systems and support tools, e.g. JIRA/Confluence is a strong plus
- You are capable of creating technical user guides and manuals.
- You have excellent written and verbal communication skills
Apply for this role at https://snaphunt.com/jobs/87778012
- Address Sri Lanka
- Minimum Experience 7 Years